Last updated: October 6, 2025
Welcome to GNK Care Solutions Ltd (“Company”, “we”, “our”, “us”). These Terms and
Conditions (“Terms”, “Agreement”) govern your use of our website located at
https://gnkcaresolutions.com (“Website”, “Service”).
By accessing or using our Website, you agree to comply with and be bound by these
Terms. If you do not agree with any part of these Terms, you must not use our Website.
- Use of Our Website
You must be at least 18 years old to access or use our Website. You agree to use our
Website only for lawful purposes and in a manner that does not infringe upon the rights
of, restrict, or inhibit anyone else’s use and enjoyment of the Website. - Intellectual Property
All content, design, text, graphics, logos, and other materials on this Website are the
property of GNK Care Solutions Ltd or its licensors and are protected by applicable
copyright and intellectual property laws of Nigeria and international conventions. You
may not copy, reproduce, distribute, or create derivative works from any content without
our prior written consent. - User Accounts
If you create an account on our Website, you are responsible for maintaining the
confidentiality of your account information and for all activities that occur under your
account. We reserve the right to suspend or terminate accounts at our sole discretion,
without prior notice, if we believe that your actions violate these Terms or applicable law. - Refund and Cancellation Policy
At GNK Care Solutions Ltd, all payments made for services are generally non-refundable
once confirmed. However, in certain limited and verifiable circumstances, the Company
may process a refund or credit adjustment as outlined below:
a. Overpayment:
If a client mistakenly makes a payment exceeding the agreed amount for services, the
excess amount shall be refunded within 7–10 business days after verification and
confirmation by our accounts department. Proof of payment and transaction details must
be provided.
b. Missed Assessments (With Prior Notice):
If a client is unable to attend a scheduled assessment or appointment and informs GNK
Care Solutions at least 12 hours before the appointment time, the session may be
rescheduled at no additional cost or, upon request, refunded within 7–10 business days.
c. Missed Assessments (Without Prior Notice):
If a client fails to attend a scheduled appointment without giving at least 12 hours’ prior
notice, the payment for that session shall be forfeited and no refund will be issued.
d. Service Cancellations:
In the event of a service cancellation initiated by GNK Care Solutions, clients will receive
either a full refund or the option to reschedule the service at a mutually agreed time.
e. Mode of Refund:
Approved refunds will be made using the same payment method originally used by the
client, unless otherwise agreed in writing.
f. Processing Time:
Refund requests will be processed promptly, typically within 7–10 business days after
verification. Processing times may vary depending on the client’s financial institution. - Links to Other Websites
Our Website may contain links to third-party websites or services that are not owned or
controlled by us. We assume no responsibility for the content, privacy policies, or
practices of any third-party websites or services. You access them at your own risk. - Limitation of Liability
To the fullest extent permitted by applicable law, GNK Care Solutions Ltd, its directors,
employees, partners, and affiliates shall not be liable for any indirect, incidental, special,
consequential, or punitive damages arising from your use of or inability to use the
Website. - Disclaimer
Your use of the Website is at your sole risk. The Website and its services are provided on
an “as is” and “as available” basis, without any warranties or representations, express or
implied, including but not limited to warranties of merchantability, fitness for a particular
purpose, or non-infringement. - Indemnification
You agree to indemnify, defend, and hold harmless GNK Care Solutions Ltd, its directors,
employees, and affiliates from any claims, damages, liabilities, costs, or expenses
(including legal fees) arising from your use of the Website or your violation of these
Terms. - Termination
We may suspend or terminate your access to the Website immediately, without prior
notice or
liability, for any reason whatsoever, including without limitation if you breach these
Terms. - Governing Law
These Terms shall be governed and construed in accordance with the laws of the Federal
Republic of Nigeria, without regard to its conflict of law principles. Any disputes arising
under these Terms shall be subject to the exclusive jurisdiction of the courts of Nigeria. - Changes to These Terms
We reserve the right to modify or update these Terms at any time. Any changes will be
posted on this page with an updated “Last updated” date. Continued use of the
Website after such changes constitutes your acceptance of the revised Terms. - Contact Us
If you have any questions about these Terms, please contact us at:
GNK Care Solutions Ltd
Email: info@gnkcaresolutions.com
Address: 17th Floor, Elephant House, Marina, Lagos State, Nigeria
Website: https://gnkcaresolutions.com